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Tuesday, October 4 • 9:00am - 10:30am
Experience Mapping Workshop with David Hendee

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Join David Hendee from Carbon Five as we break into teams and learn how to create an Experience Map. Then learn how to use the map to design new products and improve existing ones. We'll explore:

- Describing existing real-world experiences with simple, visual experience maps
- Annotate our maps with customer pain points from user interviews, personas, or domain expertise
- Ideate multiple solutions to customer problems
- Adjust our experience maps to capture our new product concepts
- Discuss ways to extend experience maps

Tuesday October 4, 2016 9:00am - 10:30am
The Edney Innovation Center, Floor Five 1100 Market Street, Chattanooga 37402

Attendees (59)